Interview: why I love working in social care

It’s National Careers Week and we’re highlighting all the great things about working in social care. We spoke to Melissa Morgan, Registered Manager at Affinity Homecare Shrewsbury about how she got started working in care from a young age and what she loves about her job.

1. When did you first start working in social care and what did that role involve?

I completed a health and social care diploma at Telford College in 2011. I completed a work placement at a local care home where I sat with the people on the dementia ward - talking to them, painting their nails, and engaging in music therapy.

2. What first attracted you to work in social care?

Throughout childhood, I remember my mum going to work and talking about her experiences as a community care worker, and so I decided to give it a try. When I completed my work placement hours, I received really good feedback about my performance, and it made me feel good to know I was doing the best I could with the people I was supporting.

3.By 21 you’d progressed to a deputy manager role

I never thought I would ever be in a management role as I didn't believe in myself at the time, I enjoyed being out on the road and visiting clients in their own homes. I didn't for one second think I would be in the office supporting a team of staff and supporting a group of clients.

I was then approached to be the company trainer and following my experience and the feedback I received during my time completing this role, I was then approached to become a deputy manager at 21 years old. Having someone else believe in my abilities gave me the self-worth and self-confidence to progress within health and social care. At the Care Quality Commission (CQC) inspection we achieved an overall ‘Good’ in all five key areas at the age of 22.

4. What’s your favourite thing about working in social care?

I just love that there are never the same two days, I can wake up each day knowing I’ll be making a difference. You learn so much about yourself as an individual, push your own limits, becoming a better version of you. The role is a dynamic, challenging role. I reflect on the day that has been to see what I could have done differently to ensure my personal development and to ensure the progress of the company.

5. Are there any initiatives in place at your organisation that encourage more young people to join the social care sector?

At Affinity Homecare Shrewsbury, we offer work placements and apprenticeships with the local colleges, we also speak to younger people in their schools and deliver talks about social care and how rewarding it can be. We also provide further learning opportunities. Finally, we support people through the enable scheme with our local authority, to learn about social care and offering employment.

6. What would you say to any young people considering a career in care?

Come and try it, don't be dismissive and have an open mind. If you want to be a better version of yourself, try a career in social care.

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