East Sussex County Council Adult Social Care Training Team, funded by Skills for Care, have developed a range of resources to support embedding culturally appropriate care in everyday good practice.
It's important that people receive support that reflects their culture is at the heart of person-centred care. Delivering good culturally appropriate care can be beneficial to peoples’ emotional, physical and spiritual health.
Gain a clearer understanding of culturally appropriate care and what that may mean to individuals they support with our resources. This may include care and support staff, health professionals, personal assistants (PAs) and family carers.
Culturally appropriate care guide
Supporting those involved in the care and support of individuals to have a clearer understanding of culturally appropriate care and what that may mean to individuals they support.
PDF - 866kb
Supporting people with learning disabilities, autistic people, and people with dementia. We have also considered the experiences of people from ethnic minority backgrounds and people who are LGBTQ+.
PDF - 220kb
A directory of useful links for anyone involved in the care and support of individuals to have a clearer understanding of culturally appropriate care and what that may mean to individuals they support.
A useful accessible, practical, and helpful guide. The greater our knowledge the better the impact on improving outcomes for diverse individuals, their families and communities. We know that health and other inequities persist among minoritised groups and this guide, with lots of resources, should enable us to translate our learning into taking action. A resource to go back to as an ongoing part of our continuous learning and development.
Meera Spillett
Member of Skills for Care Race Equity Reference Group
Training and development
We've developed a series of supporting resources for use in training and development.
These resources can be delivered by in-house training teams or by delivery partners. They have been divided into three groups which can be be used individually, or as part of a whole package of training.
- Stereotyping
- Supporting individuals from ethnic minority groups and backgrounds
- Supporting relationships and people who are LGBTQ+.
Learners will understand what culturally appropriate care means and gain an understanding of the Equality Act and protected characteristics.
Explore what unconscious bias and stereotyping means as well as considering how to challenge stereotypes while understanding how the pandemic may impact culturally appropriate care.
PDF - 303kb
The session plan and trainer pack supports trainers with delivering learning in stereotyping.
PowerPoint - 44.3mb
The trainer slides accompany the session plan and trainer pack for use as part of delivering learning in stereotyping.
Learners will gain an understanding of the Equality Act and protected characteristics.
Consider ways to learn more about the person you are supporting by understanding the difference between direct and indirect discrimination. Develop a broader understanding of how to relate and work more effectively with people from diverse cultures.
Gain an awareness of the possible impact of having dementia and/or a learning disability if you are from an ethnic minority group and how the pandemic may impact culturally acceptable care.
PDF - 210kb
The session plan and trainer pack supports trainers with delivering learning in supporting individuals from ethnic minority groups and backgrounds.
PowerPoint - 30.8mb
The trainer slides accompany the session plan and trainer pack for use as part of delivering learning in supporting individuals from ethnic minority groups and backgrounds.
Learners will understand what ‘culturally acceptable’ care means and why the pandemic may increase barriers around culturally appropriate care.
Opportunities to identify barriers for people with learning disabilities/and or autism in forming relationships. Learners will recognise best practices to promote sexual safety and support people’s sexuality as well as being aware of barriers that people from LGBTQ + communities face. Learners will be familiar with the use of correct terminology and acronyms and equality rights in health and social care for people who are transgender.
PDF - 289kb
The session plan and trainer pack supports trainers with delivering learning in supporting relationships and people who are LGBTQ+.
PowerPoint - 36.6mb
The trainer slides accompany the session plan and trainer pack for use as part of delivering learning in supporting relationships and people who are LGBTQ+.
‘A’ is from Jamaica and moved to our service from his parents’ home. We identified things that were important to him, such as food, hair, music, entertainment, and aspirations.
Aurora-Nexus
South East London, CQC rating: Outstanding (2019)