Abuse is a violation of a person’s human and civil rights by any other person. It may be a single or repeated act, physical, verbal, psychological, sexual, institutional or financial or an act of neglect or failure to act.
See some examples of what abuse may be:
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lack of personal care
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bills not being paid
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an overly critical or disrespectful personal assistant who may bully or undermine you, or say that you are worthless
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threatening you to get access to your money, or to get you to change your will
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being stopped from getting to a medical appointment
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being kept from your usual network of friends, family and community
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a personal assistant looking after you in a way that is convenient to them and not to you, especially if it makes you ill
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injuries, for example, a slap, being restrained or being given too much medication
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being involved in a sexual act that you do not agree to, for example, watching pornography.
If you are being abused, you should tell someone immediately. This will depend on your local services, but should include contacting the police, trusted family/friends or your doctor. The Safeguarding Adults Team in your local Social Services department can also be helpful as well as your direct payment or personal health budget adviser, local support organisation or the organisation that provides any funding you receive
Safeguarding: what does your personal assistant need to know?
Those who have contact with vulnerable adults, have a duty to act, in a timely manner, on any concern or suspicion that an adult who is vulnerable is being abused or is at risk of being abused, neglected or exploited. This is also known as a safeguarding concern.
Your personal assistant should:
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be aware of and understand local safeguarding procedures
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call the police and/or an ambulance in situations where the abuse of the adult indicates an urgent need for medical treatment, or where there is immediate risk of harm
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make a report to the police, and if a crime has been committed, ensure that action is taken to preserve evidence
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know what services are available and how to access help and advice for the vulnerable adult
Your direct payment or personal health budget adviser or local user led organisation can help you to find training about safeguarding.
Apply for funding
Reporting hate crime
Hate crimes and incidents come in many different forms. It can be because of hatred on the grounds of your race, religion, sexual orientation, gender or disability. Hate crime in any form is wrong. That is why it is important to report it, if hate crime happens to you or someone that you know.
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In an emergency call 999 or 112.
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If you cannot make voice calls, you can now contact the 999 emergency services by SMS text from your mobile phone. You need to register your mobile phone number with emergency services to request help via text. Visit your local police service’s website for the latest information.
Useful contacts
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Local agencies such as the Citizens Advice Bureau or Community Voluntary Services can also report an incident on your behalf and provide you with advice and support.
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Stop Hate UK provides confidential and independent hate crime reporting services in various areas of the UK, including a 24 hour helpline.
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Contact CrimeStoppers if you do not want to talk to the police or fill in the reporting forms, you can still report a hate crime by calling CrimeStoppers on 0800 555111 or via their website.