Resources
The practical resources below can help you to strengthen this area of CQC inspection.
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Resource creator: Skills for Care
Peer support is a mutually beneficial arrangement which is ultimately about people helping and aiding each other through shared experiences. Skills for Care has worked in partnership with various peer support groups to create the following resources:
- Peer based approaches – helping you to define which principles and values suit the purpose of your peer support group.
- Social media use in peer support – how to keep in contact with your existing peer support group as well as reach potential members.
- Practical examples – from organisations that have been leading peer support
- Webinar recording – further examples of how to empower your organisation and others through peer support.
Date published: November 2023
Resource creator: Skills for Care
Skills for Care is the membership organisation for registered managers in England. Through membership, we support managers to develop best practice and knowledge, keep up-to-date with sector developments and share ideas with like-minded peers. Membership includes:
- a printed copy of our ‘Social care manager’s handbook’
- monthly newsletters, including practical information and guidance
- an exclusive annual resource, when you renew your membership
- discounts on key resources, programmes and seminars
- the chance to train to become a mentor, or receive mentoring
- a membership certificate and logo.
Date published: July 2023
Resource creator: Skills for Care
This qualification was specifically developed for those managing an adult social care service, including the role of registered manager. This qualification requires learners to demonstrate an in-depth understanding and effective practice in leadership and management for adult care services.
Whist the CQC does not have a definitive rule on what qualifications must be held by a new Registered Manager, this is usually the qualification they would recommend. Skills for Care advises those wishing to progress into the Registered Manager position to complete this qualification ideally prior to taking on the position.
This Level 5 Diploma is currently available as both a standalone vocational qualification, as well as via the Apprenticeship route where it is called Leader in Adult Care.
Date published: June 2023
Resource creator: Skills for Care
The development of staff and enabling them to develop into future managers provides multiple benefits for providers, managers and those embarking on their development journey.
Succession planning is a key part of ensuring services continue to provide well-led, consistent and quality care. It also benefits existing managers, who have more skilled and confident staff to support them.
With a high turnover of managers across the sector, you need to protect your service by developing your emerging talent into future team leaders, care coordinators, deputies, managers and leaders. This short tool helps you to consider practical ways to succession plan.
Date published: June 2023
Resource creator: Skills for Care
Use this tool to check potential future leaders against a list of key skills and behaviours, identify gaps and make suggestions to help these staff develop in future.
Date published: June 2023
Resource creator: Skills for Care
Use this tool to check team leaders and deputy managers against a list of key skills and behaviours for registered managers, identify gaps and make suggestions to help these staff develop in future towards the role.
Date published: June 2023
Resource creator: Skills for Care
This webinar provides valuable insight into identifying emerging talent and supporting succession planning within your service. Explore how various services have effectively integrated succession planning into their operations, highlighting best practices that can be adopted. You will also learn about the development and funding opportunities available to support the growth of new managers and how to effectively demonstrate evidence to the CQC.
Date published: June 2023
Resource creator: Skills for Care
This resource includes programmes, practical tools, and opportunities to make connections that will help leaders to develop their confidence and capability to move forward in their role.
Date published: October 2022
Resource creator: Skills for Care
To support the development of new and aspiring managers, our new and improved suite of eLearning modules offer introductions to key topic areas to peak learners’ interest and provide opportunities to reflect, ideas to improve practice, and motivation to learn more.
Now with increased accessibility and up-to-date content, the 11 modules include real life examples of good practice that learners can connect with, relate to, and learn from. They’re interactive and keep people engaged throughout by using activities, videos and providing time and encouragement to reflect. They’re also a cost-effective way to support succession planning.
Employers can claim £50 per completed eLearning module from the Workforce Development Fund.
Date published: October 2022
Resource creator: Skills for Care
The Skills for Care podcast series 'The care exchange' celebrates the role of managers in social care. Hear from other managers in social care and provide a place where managers can listen to other managers and pick up some good ideas to support you in your own role.
Each episode features a manager or leader within adult social care talking through their experiences and wisdom. This is essential resource for managers and leaders wishing to learn from others.
Date published: May 2022
Resource creator: Skills for Care
This webinar is for all new managers and will provide an introduction to how Skills for Care can help you to be successful. It covers practical ways to recruit, develop and lead your teams, as well as how to further your own development and different ways to connect with peer support and local expertise.
Date published: May 2022
Resource creator: National Institute of Health and Care Excellence (NICE)
Carers are key members of the team around the person they support but taking on a caring role can have a significant impact on their life, health and wellbeing. This short guidance helps managers understand how best to support carers within their workforce.
Date published: April 2022
Resource creator: Skills for Care
This programme is designed to help aspiring leaders and managers to develop their leadership and management potential.
The programme will teach how successful behaviours and practical strategies can support leaders in their day-to-day work, as well as considering how they could implement these behaviours and strategies, now and in the future.
Lead to succeed is developed by Skills for Care and delivered by our endorsed providers, who’ve been given a mark of quality for their commitment to providing high quality learning and development for the adult social care sector.
Date published: July 2021
Resource creator: Skills for Care
We've developed two new continuing professional development (CPD) modules aimed at registered managers and other managers currently working in adult social care services. The courses available are:
- understanding performance management
- understanding self-management skills.
The CPD modules are exclusively delivered by our endorsed providers.
Date published: October 2019
Resource creator: Skills for Care
Well-led is a national leadership development programme for managers of adult social care services working in the private, public or third sectors. The programme is grounded in the reality of social care delivery and has been developed in partnership with registered managers familiar with the day-to-day challenges of leading a care team.
Date published: October 2019
Resource creator: Skills for Care
Creating a pipeline of new managers is crucial and something that all care providers should be doing. Identifying talent and understanding what learning opportunities are available to prepare your aspiring managers to become a deputy, care or registered manager. This guide includes practical examples and checklists. It’s based on what we’ve learned through our work with aspiring managers and the programmes that have supported them to develop.
Date published: April 2019
Resource creator: Skills for Care
The Manager Induction Standards (MIS) set out what a manager needs to know and understand to perform well in their role. They're a versatile tool for:
- new managers - those new to management and those new in post who have previously managed other care services.
- existing managers - to use as a benchmark of their own practice and potential learning and development needs, especially if their role has changed over the years.
- aspiring managers - to plan an appropriate development programme, increase their understanding of the expectations of a manager role and increase their potential of securing management positions in the future.
Date published: March 2016
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