Resources
The practical resources below can help you to strengthen this area of CQC inspection.
Use the filter to choose different types of resources or select based on related prompt.
Filter by resource type
Resource creator: Skills for Care
For those looking to progress into care management, Skills for Care has produced an eLearning module looking at key considerations around Leading a person-centred service
This is part of the wider Introductory modules for managers, eLearning which offers engaging introductions to key topic areas to pique learners’ interest and provide opportunities to reflect, ideas to improve practices, and motivation to learn more.
Based on the Manager Induction Standards, the modules feature up to date content and increased accessibility for learners.
Date published: October 2022
Resource creator: Professional Records Standard Body (PRSB)
Endorsed by professional bodies, national charities, PRSB Standards are closely aligned with NICE guidelines and help health and social care providers to align with best practice.
Personalised care planning standards will help to enable people to manage their own care, with the support of a wide range of services including GPs, hospitals, occupational therapy and social care. This new standard will help citizens and health and care professionals get the right information when they need it, in order to personalise care, and improve the experience for the patient, their carer and their families.
Date published: December 2021
Resource creator: Skills for Care
Working with families, friends and carers is an important part of delivering person-centred care. This framework sets out some practical guidelines about how adult social care employers and staff can work well with families.
Date published: December 2021
Resource creator: Skills for Care
This webpage collates Skills for Care’s resources focusing on person-centred care, including the person-centred approaches core skills education and training framework.
Date published: January 2021
Resource creator: Professional Records Standard Body (PRSB)
Endorsed by professional bodies, national charities, PRSB Standards are closely aligned with NICE guidelines and help health and social care providers to align with best practice.
Improving information sharing between health and social care is critical to professionals who care for people and the health and wellbeing of people themselves. The care homes view is the information that care home staff should see in a shared care record.
Date published: November 2020
Resource creator: Skills for Care and Skills for Health
Skills for Care and Skills for Health have produced guidance for people who are responsible for undertaking the required changes to embed personalised care in the health and social care sector.
Explore the key areas you need to consider when introducing personalised care in your workforce. See practical tips to support the implementation of the required workforce changes to ensure that staff feel confident, skilled and supported to work in personalised ways.
The guidance is built around six key areas that you need to consider when implementing workforce change to support personalised care:
- leadership
- systems change
- culture change
- involvement
- learning
- sustainability.
Date published: July 2020
Resource creator: National Institute of Health and Care Excellence (NICE)
This is a short and visually appealing guide for people with dementia and their families and carers, containing key information from the relevant NICE guidance.
Date published: November 2018
Resource creator: Social Care Institute of Excellence (scie)
This action planning tool is for managers and owners of care homes for older people. It will help to:
- build a shared understanding of what personalisation (or person-centred care) means in a care home setting
- identify and plan practical improvements that will make your home more personalised.
Date published: December 2017
Resource creator: Skills for Care, Skills for Health, Health Education England
The Care Certificate is an agreed set of standards that define the knowledge, skills and behaviours expected of specific job roles in the health and social care sectors. It's made up of the 15 minimum standards that should be covered if you’re new to care and should form part of a robust induction programme.
Standard 6 focuses on communication, the importance of using different communication styles when required, and of being aware of potential barriers to communication.
Date published: April 2015
Resource creator: Social Care Institute of Excellence (scie)
This free eLearning resource supports learning about how to provide effective personalisation and high-quality care and support through the use of one-page profiles.
Date published: September 2013
Resource creator: Social Care Institute of Excellence (scie)
This interactive resource provides an introduction to personalisation. Use this guide to explore, for example:
- what personalisation is
- where the idea came from
- what personalisation means for different social care users.
Date published: November 2012
Developed in partnership with