Resources
The practical resources below can help you to strengthen this area of CQC inspection.
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Resource creator: ACAS
Following changes to flexible working requests from April 2024, the Code provides practical guidance on the law and sets out the minimum standards of behaviour and good practice expected in all workplaces in making and handling flexible working requests.
Date published: April 2024
Resource creator: Skills for Care
This recorded webinar features expert speakers covering how to create a positive menopause culture, supporting people of all gender identities through the menopause. It also includes an accompanying question and answer sheet to help you champion menopause awareness in your workplace.
Date published: June 2023
Resource creator: Skills for Care
For those looking to progress into care management, Skills for Care has produced two eLearning modules looking at how you support and develop teams.
This is part of the wider Introductory modules for managers, eLearning which offers engaging introductions to key topic areas to pique learners’ interest and provide opportunities to reflect, ideas to improve practices, and motivation to learn more.
Based on the Manager Induction Standards, the modules feature up to date content and increased accessibility for learners.
Date published: October 2022
Resource creator: Skills for Care
This webinar focuses on wellbeing leadership, what good looks like and best practice with practical tips, tools and ideas. It talks about compassionate leadership and psychological safety, as well as explore courageous conversations about wellbeing. You’ll also hear from others how they create a wellbeing culture.
Date published: May 2022
Resource creator: National Institute of Health and Care Excellence (NICE)
This guideline covers how to create the right conditions for mental wellbeing at work. It aims to promote a supportive and inclusive work environment, including training and support for managers and helping people who have or are at risk of poor mental health.
Date published: March 2022
Resource creator: Skills for Care
Skills for Care has grouped together stories, practical tips and ideas of what others are doing to look after themselves from a diverse range of social care providers.
The webpage - which will be regularly updated - includes filmed interviews with services as well as other resources to download sharing good and best practice approaches to wellbeing covering:
- leadership
- peer-to-peer support
- wellbeing ideas
- health and wellbeing support.
Date published: October 2021
Resource creator: National Institute of Health and Care Excellence (NICE)
This quality standard covers how to help people return to work after long-term sickness absence, reduce recurring sickness absence, and help prevent people moving from short-term to long-term sickness absence. It covers everyone aged over 16 in full-time or part-time employment (paid or unpaid). It describes high-quality care in priority areas for improvement.
The statements are specific and concise and focus on priorities for quality improvement. In particular, please see statement 1.
Date published: September 2021
Resource creator: Skills for Care
Our guide will help frontline managers to find practical ways to manage your time, empower your staff and delegate tasks effectively. It looks at the personal benefits of time management, how to empower your team and delegate tasks, and how best to prioritise your work.
Date published: April 2021
Resource creator: Skills for Care
Skills for Care has developed a wellbeing resource finder aimed at front-line workers, managers, and individual employers in adult social care. This practical search facility is designed to enable adult social care workers to quickly and easily identify resources that might assist with supporting their wellbeing
Date published: February 2021
Resource creator: Skills for Care
It’s never been more important to recognise your own emotional and support needs and how to maintain your own wellbeing in these difficult times. This webinar will include practical support and ideas to look after yourself to help you look after others.
Date published: November 2020
Resource creator: Skills for Care
It’s never been more important to recognise your own emotional and support needs and how to maintain your own wellbeing in these difficult times. This webinar will focus on ‘leading for wellbeing’ with practical support and ideas to support your teams with wellbeing.
Date published: November 2020
Resource creator: Skills for Care
The guide is based on the Five Ways to Wellbeing; identified by the New Economics Foundation (nef) as Connect, Be active, Take notice, Keep learning and Give. It includes practical information, top tips, case studies, action plans and workbook exercises.
Registered managers can use the guide by dipping in and out of it or looking at sections one at a time.
Date published: April 2020
Resource creator: Skills for Care
Our ‘Effective supervision: a practical guide for adult social care managers and supervisors’ document will help you to plan and deliver effective supervisions. It includes information about:
- what supervision is and why it’s important
- the supervisor role and attributes of a successful supervisor
- how to develop supervisors
- practical tips and recommendations to help you to plan and deliver supervision sessions.
The guide is available online and in an extended printed edition. We also produce some short bite-sized checklists, templates and action plans.
Date published: April 2020
Resource creator: Skills for Care
This practical tool contains useful scenarios, like what to do if someone’s performance is slipping or if they're on extended sick leave. It also demonstrates how applying a range of different skills and behaviours during the management process can help you maintain a motivated team. Content also covers:
- reviewing employee performance
- managing different types of performance
- conversations about performance
- help in a hurry.
Date published: March 2020
Resource creator: Skills for Care
Resilience is the ability to cope under pressure and recover from difficulties. These guides will help you build individual resilience as with in your organisation and team. Building resilience can help adult social care staff cope better under pressure and continue to deliver high quality care and support.
Date published: December 2019
Resource creator: National Institute of Health and Care Excellence (NICE)
This NICE Quality Standard advocates:
- that teams have the opportunity to contribute to decision-making through staff engagement forums or equivalent
- that staff are managed by people who support their health and wellbeing
- that staff are managed by people who are trained to recognise and support them when they are experiencing stress.
Date published: March 2017
Resource creator: Social Care Institute of Excellence (scie)
This online guide provides insight into different approaches to adult social care supervision, including what foundations are essential and practical examples from different services.
Date published: January 2017
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